About Floor It & More
About Floor It & More began as an exclusive flooring installation business and has serviced the Rockford area, the Chicago Northwest Suburbs, and Southern Wisconsin for 18 years. Owner, Chad Kariolich, is second-generation to the flooring and remodeling industry, developing his skills through a strong family background in the construction industry. Expanding to include a full-service remodeling division in the last 10 years, About Floor It & More has remained successful in producing high-quality craftsmanship in residential and commercial markets.
As a remodeling service business, it is our responsibility to treat customers respectfully and fairly. We value quality workmanship, transparent pricing, and project confidentiality. About Floor It & More’s ethical policy was implemented in order to provide guidance on ethical business issues that may transpire.
Honesty: We will not mislead customers in order to gain higher profits. Honesty is our priority when relaying product information and installation so the customer is not misled.
Quality: Job integrity must not be compromised and we strive to exceed industry standards. Our installation processes are dependent on our product knowledge and technique; we work hard to give the customer the best-finished product.
Transparency in Pricing: There are no hidden costs in our pricing. We believe the customer deserves to be informed and we do our best to communicate pricing break down.
Employer to Employee Relationship: About Floor It & More does not expect employees to engage in any unsafe or unfit jobs that could compromise the well-being of the employee or job integrity in order to solely meet deadlines. We value employee opinion and also offers a competitive wage and the use of company vehicles and tools.
Respect to Others: Our employees will respect all regardless of their job title. Employees must also respect customers domain in which we provide services. Keeping in mind the different priorities of all.
Confidentiality: Customer information must remain confidential. We will not compromise and compare pricing in order to make a profit. We understand that each customer has different needs and should be treated accordingly.